For everyone

How to contact support

The application’s contact button opens support options. Help pages also have contact links at the bottom.

On this page

How to do it

Describe the task or problem
Explain what you want to do, where you are working, and which step is difficult. For migration questions, describe the amount and types of material.
Add useful context
Include your account email for sign-in issues. For an interface problem, your browser, device, approximate time, and a screenshot help.
Share only what is needed
Before sending a screenshot, check for passwords, codes, sign-in links, and unnecessary student data. Do not post them in public conversations.

I do not know the feature’s name

Describe the result you want in your own words. You do not need to know the section name.